Ticket

[ctx]

Hello GMs of Nostalrius,

By an accident I deleted the quest item "Gem of Serpentis" for the quest "Leaders of the Fang",
so now I'm asking you kindly if you could restore this item for me. I really need it, since I've got
all the other gems for the quest. Thanks in advance Any help appreciated
The name of my character is Kinkajou.

[Viperous]

Better start running the dungeon again

[Hydra9268]

Hello ctx,

The GMs will not recover deleted items. You will unfortunately need to run the dungeon again.

[ctx]

Yeah, that was also my plan, which I did.
But then server shut down, right before we reached Serpentis.
And when I logged back in, the group had been disbanded and the dungeon reset.
This is just not fair
Have to run it a third time I guess?
Wish me good luck :/

[Hydra9268]

I feel your painful.

[ctx]

Do you know why they are not restoring lost items?
Should be easy for them.

[Youfie]

Do you know why they are not restoring lost items?
Should be easy for them.

Because otherwise they would have to spent 897937 hours to restore items of 79390 people. And they would need to check logs to be sure they don't restore an item that the player never had. Too much time wasted to fix an error made by the player in the first place .

[ctx]

Well, I'm just happy it wasn't an epic item I deleted, haha