Unable to Connect to a Banned?

Account or connection issues

Unable to Connect to a Banned?

by flyinkilla » Wed May 20, 2015 4:38 am

Hey my name is flyinkilla I was logging in to play some vanilla tonight and kept getting a error "Unable To Connect" after I seen the success I kept loggin in and kept getting the same error now I am getting another error wondering if a GM can see what happened? Thank you
flyinkilla
Tester
 

Re: Unable to Connect to a Banned?

by flyinkilla » Wed May 20, 2015 5:15 am

Just tried logging in again and got unable to connect then tried to log in again got another error don't know why im getting unable to connect hopefully this can be fixed
flyinkilla
Tester
 

Re: Unable to Connect to a Banned?

by flyinkilla » Wed May 20, 2015 5:43 am

I have made another account and I was able to get on so it has something to do with my account then, ty
flyinkilla
Tester
 

Re: Unable to Connect to a Banned?

by Homer » Wed May 20, 2015 6:03 am

I personally think there has been some sort of compromise a lot of odd and weird things happening.
Homer
Senior Sergeant
Senior Sergeant
 

Re: Unable to Connect to a Banned?

by Igen » Wed May 20, 2015 6:05 am

The account has no bans on it, please read here.

Igen
I've never seen a bot insult me for stealing his mob.
User avatar
Igen
Game Master
Game Master
 

Re: Unable to Connect to a Banned?

by flyinkilla » Wed May 20, 2015 6:41 am

I'm still having problems and I made another account and can loggin just fine. It has to do something with this account, I am entering the password correctly.. idk what to do
flyinkilla
Tester
 

Re: Unable to Connect to a Banned?

by AverageJoe » Thu May 21, 2015 2:55 am

I hate to say it, but if you made a second account and it logs in just fine, something is wrong with other account. It doesn't meet the requirements to login properly (Special characters, too long of a name or password, etc.). I'm not sure how much trouble it's worth looking into; you may want to consider just playing on your second account that logs in just fine.

Don't fret over it; this has happened to many people, myself included. The first account I made had a password that was too long so I ended up creating and playing on my second account I made.

UPDATE: The new password reset feature is now live. If you're still getting errors during login, try resetting the password using the e-mail address you registered your account with. Make sure it's less than 16 characters in length.
Image
User avatar
AverageJoe
Legionnaire
Legionnaire
 


Return to Support