Cant connect- now banned

Account or connection issues

Cant connect- now banned

by shmokintree » Wed Jun 03, 2015 12:29 pm

Logged off yesterday, tried to log back on and got the message that i was unable to connect. Tried all the various folder changes, firewall, etc and nothing worked. Figured if id just make another account to verify if this is an issue with the account. I'm able to connect via a different account. I decided to try my previous account again and now I'm banned. Please help..

Account name: Shmokintree
shmokintree
Tester
 

Re: Cant connect- now banned

by AverageJoe » Wed Jun 03, 2015 4:05 pm

Sounds like your first account triggered the server's anti-brute force security. Simply wait 30 minutes and try logging in again. If you're able to login with your second account but not your first, that indicates a problem with your first account: either a mistyped password or a password that fails the client's requirements (Too long in length, contains characters not allowed in the game client, etc.).
Image
User avatar
AverageJoe
Legionnaire
Legionnaire
 

Re: Cant connect- now banned

by tigru » Fri Jun 05, 2015 4:27 pm

Greetings,

The account Shmokintree has never been banned.

Regards,
GM tigru
User avatar
tigru
Game Master
Game Master
 

Re: Cant connect- now banned

by Crazuh » Mon Jun 08, 2015 5:03 pm

I need help with the samething my account name is "crazuh"
Crazuh
Tester
 


Return to Support