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Account Banned?

Posted:
Fri May 01, 2015 5:02 pm
by reth
I was having problems logging in earlier (
https://forum.nostalrius.org/viewtopic.php?f=45&t=10794 ) now my account is banned, why? I can pm more information
Re: Account Banned?

Posted:
Fri May 01, 2015 5:19 pm
by AverageJoe
The server has brute-force hacking prevention measures in place that will temporarily ban accounts that try too many times to login unsuccessfully. If you've tried both your old and new passwords and neither of them let you log into the game, you will need to send a private message to one of the
administrators with as much account information as you can to see if they can assist you with resetting it.
Re: Account Banned?

Posted:
Fri May 01, 2015 5:24 pm
by reth
Thanks, just did. Do you happen to know how long it usually takes to get a response?
Re: Account Banned?

Posted:
Fri May 01, 2015 5:31 pm
by AverageJoe
reth wrote:Thanks, just did. Do you happen to know how long it usually takes to get a response?
Honestly I'm not sure, but I have sent a few private messages to some GMs and they typically respond within one to a few hours.
Re: Account Banned?

Posted:
Fri May 01, 2015 9:08 pm
by reth
Now it says the account is closed
Re: Account Banned?

Posted:
Sat May 02, 2015 10:16 am
by reth
Now when I log in it says unable to connect then when I try again it says the account is closed and that I am banned so it isn't the anti brut force, so why am I banned?
Re: Account Banned?

Posted:
Sat May 02, 2015 4:20 pm
by Raazi
Greetings,
You need to provide your account name for us to check.
Regards,
Raazi
GM Leader
Re: Account Banned?

Posted:
Sat May 02, 2015 11:46 pm
by reth
How long are the bans? Admins don't respond :/
Re: Account Banned?

Posted:
Sun May 03, 2015 1:09 am
by phatonic
reth wrote:How long are the bans? Admins don't respond :/
Raazi wrote:Greetings,
You need to provide your account name for us to check.
Regards,
Raazi
GM Leader
.....
Re: Account Banned?

Posted:
Sun May 03, 2015 1:43 am
by Coding3347
reth wrote:How long are the bans? Admins don't respond :/
The GM leader just responded -_-