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Banned? All i did was get a new pc

PostPosted: Sun May 31, 2015 7:11 am
by eatbugs
Ok some reason i got home today with my new pc downloaded everything again as I went out for dinner and a movie. I get home everything downloaded and some reason I cannot connect. I do everything in the beginners guide, and still no go. Finally i seem to be able to get past the unable to connect error to a this account has been closed or banned. unsure why. I saw the posts about trying to much so i havent tried 100s of times to connect or anything a few but not MANY. Now back to unable to connect :(

Re: Banned? All i did was get a new pc

PostPosted: Sun May 31, 2015 12:45 pm
by eatbugs
in addition I made a new account and it works fine so i know it isnt my connection or setup. I would like to be able to play this account though since it has my characters I like.

Re: Banned? All i did was get a new pc

PostPosted: Sun May 31, 2015 5:12 pm
by eatbugs
if u can help me pls incase i forgot the acct name is eatbugs

Re: Banned? All i did was get a new pc

PostPosted: Mon Jun 01, 2015 12:41 am
by Same
The account EATBUGS has never been banned, please wait 10-15 minute before trying to log in again as you may have triggered one of our safety features.

Same.

Re: Banned? All i did was get a new pc

PostPosted: Mon Jun 01, 2015 9:22 am
by eatbugs
I still cannot login to eatbugs :( i get unable to connect then account closed/banned msg