banned for??

Account or connection issues

banned for??

by guitoslis » Sun Jun 14, 2015 11:42 am

So I was playing fine yesterday, just questing normally at lvl 39. And now today when i login im banned? what??
I would like an answer pls.
guitoslis
Tester
 

Re: banned for??

by tigru » Sun Jun 14, 2015 12:56 pm

Greetings,

To check if your account is banned, pelase use this link https://en.nostalrius.org/login
For the reason, please give us your account name.

Regards,
GM tigru
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tigru
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Re: banned for??

by guitoslis » Sun Jun 14, 2015 3:01 pm

Im unable to login, as it says bad credentials.
Account name: guitoslis
guitoslis
Tester
 

Re: banned for??

by Zoey_Urbina » Sun Jun 14, 2015 3:57 pm

guitoslis wrote:Im unable to login, as it says bad credentials.
Account name: guitoslis


You can reset your password here: https://en.nostalrius.org/password
Keep in mind that there's a 24hour cooldown on the Password reset.
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Zoey_Urbina
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Re: banned for??

by guitoslis » Sun Jun 14, 2015 3:59 pm

It doesn't allow me to reset the password, saying that the account has been used recently.
guitoslis
Tester
 

Re: banned for??

by Zoey_Urbina » Sun Jun 14, 2015 4:05 pm

guitoslis wrote:It doesn't allow me to reset the password, saying that the account has been used recently.


Then there's a chance that your account has been compromised. You'll need to wait for the staff to come back or wait until you're able to use the Password reset.
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Zoey_Urbina
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Re: banned for??

by guitoslis » Sun Jun 14, 2015 4:17 pm

When i saw that i couldnt log in. I logged here in the forum and changed the password, dunno if that can have any effect in not allowing to reset the password.
guitoslis
Tester
 

Re: banned for??

by guitoslis » Sun Jun 14, 2015 8:19 pm

Awaiting for an answer, please i hope this can be fixed.
Thank you in advance,
guitoslis
Tester
 

Re: banned for??

by AverageJoe » Mon Jun 15, 2015 5:46 pm

guitoslis wrote:When i saw that i couldnt log in. I logged here in the forum and changed the password, dunno if that can have any effect in not allowing to reset the password.


Forum accounts and game accounts are two separate things; one does not affect the other and neither can be used to configure the other. If you logged in here to the forums and changed your password, you changed it for the forum only; your game account is still the same as it was days earlier.
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