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Issues with my Account

PostPosted: Sun Jun 21, 2015 8:12 am
by Yazu
Greetings,

Was inactiv since 24th April.
Came back today to play again just to find out that my account is suspended.
Website says everything should be fine, yet i can't login.
Tried the "Wait 15 Minutes" stuff, still doesn't work.

What is it ? IP Ban ? Someone tried to hack my Account etc ?

Some help to solve this issue would be nice.

Yazu

Re: Issues with my Account

PostPosted: Sun Jun 21, 2015 9:05 pm
by AverageJoe
If you fail to login too many times you get temporarily IP banned. Have to wait 15 minutes and try again.

Re: Issues with my Account

PostPosted: Mon Jun 22, 2015 5:59 am
by Yazu
Just that i know that my password is right.
I even tested it with a new created account.
Made new account, wrote the password in word ctrl + c and ctrl + v into the login and got the message the account is suspended (suspended within 10 seconds without even 1 login).

I also tried every.single.step. in the forums. Ports are open for my computer, checked it several times etc.

I try to login, get "unable to connect" and then i'm IP banned for 15 minutes. Just dafuq ?

Re: Issues with my Account

PostPosted: Mon Jun 22, 2015 7:03 am
by Yazu
Dunno what to say.
I managed to login on the second account i created. Went to Nostalrius Begins, pressed esc do to a mistake, tried to login again, IP Ban.

Something is fishy with your system. End April everthing was fine, i could connect everytime i wanted, know it is like 99% of the time the system gives me a "fuck you" and Ip bans me for 15 minutes when i simply try to login..

Re: Issues with my Account

PostPosted: Mon Jun 22, 2015 7:05 am
by Tyrael
Greetings Yazu,

The account has never been banned. Are you able to log into our website? https://en.nostalrius.org/login

Regards,
GM Tyrael

Re: Issues with my Account

PostPosted: Mon Jun 22, 2015 7:26 am
by Yazu
The website is fine. No problems on both accounts it is just i can't get past the login screen ingame.

Re: Issues with my Account

PostPosted: Fri Jun 26, 2015 3:14 pm
by Yazu
Bumping up bcs the problem is still not solved.

Can't connect to my account. Username and password are correct since i can login on the website with them.

Once i try to connect to the server i get an "unable to connect" and then an 15 minute IP ban.

Same with the newly created account.

Re: Issues with my Account

PostPosted: Fri Jun 26, 2015 4:03 pm
by Yazu
It seems like somehow the server doesn't like passwords with ! ? or whatever extra marks in it.

After changing it again to a simpler one without any ! or ? in it i was be able to join the server again.