Page 1 of 1

Can't Access Account

PostPosted: Fri Jun 26, 2015 6:42 am
by Sinorath
The account I have created on release (Account name: 'Sinorath') I have not been able to log into. I have already tried recovering it with what I thought was my email I registered with as well as EVERY email I have, yet I keep getting a response "Account with this email not found". I know the account still exists because I cannot register with the username. Any help would be greatly appreciated

Re: Can't Access Account

PostPosted: Fri Jun 26, 2015 10:49 am
by tigru
Greetings,

The account Sinorath has never been banned. Please try to find your registered email address and recover the password.

Regards,
GM tigru

Re: Can't Access Account

PostPosted: Sat Jun 27, 2015 4:00 am
by Sinorath
tigru wrote:Greetings,

The account Sinorath has never been banned. Please try to find your registered email address and recover the password.

Regards,
GM tigru


I have already tried this with every email I commonly use. Is there any possible way to show me the first/last digit of the registered email? The only conclusion is that it was hacked and changed while I was taking a break or I used one of the emails I created and forgot about.

Re: Can't Access Account

PostPosted: Sat Jun 27, 2015 7:15 am
by AverageJoe
There's no way to change an account's e-mail address it was registered with, at least not that I know. And GMs don't have access to account information like e-mail addresses and passwords; only the admins do from what I can recall.