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Account banned
Posted:
Fri Jun 26, 2015 1:07 pmby Honeytea
Hi GM, I would like to know why i got banned yesterday, my character name is Mengnan. Thank you.
Re: Account banned
Posted:
Fri Jun 26, 2015 3:54 pmby Honeytea
Hi GM,
I logged in on homepage, and it didn't say anything about my account got banned, but when i tried to login on game, it said my account got frozen. What's this mean? Could anyone help me with this, thank you so much.
Best Regards
Re: Account banned
Posted:
Fri Jun 26, 2015 6:46 pmby Aunstic
I never seen an error that says "your account has been frozen". Only "your account has been closed" or suspended.
If you login to the main page and it said your account wasn't banned, you might have tried to access your account with the wrong username or password too many times. Your IP gets a temporary (10-15 minutes) ban.
If it does say your account has been frozen, please take a screenshot of the error. It might need to be up on AverageJoe's thread for FAQs.
Re: Account banned
Posted:
Fri Jun 26, 2015 7:42 pmby AverageJoe
Yes, please show me this "frozen" login message.
Re: Account banned
Posted:
Fri Jun 26, 2015 8:09 pmby Tyrael
Greetings Honeytea,
The account has been permanently banned for account sharing.
Regards,
GM Tyrael
Re: Account banned
Posted:
Fri Jun 26, 2015 8:45 pmby Honeytea
AverageJoe wrote:Yes, please show me this "frozen" login message.
Hi AverageJoe, sorry about the 'frozen' word. Because I'm on the Chinese version and when it said 'frozen', it may mean banned.
Re: Account banned
Posted:
Fri Jun 26, 2015 9:01 pmby Dusith
RIP
Re: Account banned
Posted:
Fri Jun 26, 2015 9:43 pmby ceen2
Tyrael wrote:Greetings Honeytea,
The account has been permanently banned for account sharing.
Regards,
GM Tyrael
lol
Re: Account banned
Posted:
Sat Jun 27, 2015 7:45 amby VanillaPlayer
No warning? Perma ban seems harsh.
Re: Account banned
Posted:
Sat Jun 27, 2015 12:34 pmby norm964bgb
VanillaPlayer wrote:No warning? Perma ban seems harsh.
This server is known for its harsh measures against all infringements, therefore just dont cheat/hack/exploit/work against the ToU. Easy as that.