Account banned, please investigate

Hi, my friend's account was banned recently. His English is not very well so he asked me to post this topic for him.
His character name is "Bluefly" .
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You are banned until July 4th 2015 14:58:57 PM for the following reason: "OverspeedDist(Tick:14886)/CHEAT_TYPE_DESYNC(Tick:53231433)/NumDesync(Tick:5)".
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He told me that he was in Warsong Gulch and he was feared by a priest or warlock then his character ran out of instance. After keep falling for a few seconds he disconnected. Please investigate and review his case. Thank you .
His character name is "Bluefly" .
----------------------
You are banned until July 4th 2015 14:58:57 PM for the following reason: "OverspeedDist(Tick:14886)/CHEAT_TYPE_DESYNC(Tick:53231433)/NumDesync(Tick:5)".
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He told me that he was in Warsong Gulch and he was feared by a priest or warlock then his character ran out of instance. After keep falling for a few seconds he disconnected. Please investigate and review his case. Thank you .