Reset password but not receive mail

hi
I forgot my password, I applied to the website to reset the password, but my mailbox has not received the mail
Website display:
An email has already been sent to recover this account password.
my email:[email protected]
username:woodywjt
I forgot my password, I applied to the website to reset the password, but my mailbox has not received the mail
Website display:
An email has already been sent to recover this account password.
my email:[email protected]
username:woodywjt