Account Hack !

Posted:
Sun Jul 19, 2015 9:20 pm
by Toguro75
Hello,
I contact you because my account ( Toguro) was hacké yesterday by a Swedish (you can verify his(her,its) IP), and I cannot unfortunately change the password because to I am told that account was used not long ago.
I contacted a MJ which told me in game(set,play) to wait 10 days, but I told him(her) that if the person connected every day it would be of no use, I could never change the password. He says me to come here for helping.
My IP has I is in France and I always connected so, he is Swedish.
If I cannot get back my account you can delete(eliminate) him(it)? If I cannot take advantage of it, I want that nobody takes advantage of it.
Thank you
PS : Sorry for my bad english
Re: Account Hack !

Posted:
Mon Jul 20, 2015 6:33 am
by Zoey_Urbina
Nostalrius does not recover lost/hacked accounts. The player is responsible for their own accounts security. You'll have to keep trying to use the
password reset service and hope that the hacker logs out for an extended amount of time. Keep in mind that this service was designed to recover accounts whose owner had forgotten their password, not to recover hacked accounts. But this at least gives you a chance.
P.S: If you recover your account, please remember that Nostalrius does not recover lost/deleted characters/items or gold.Viper @ Terms of Use wrote:Please, never share your login information. We will not recover characters, equipment or gold from a shared account. Never delete your character "by accident".
• The player is responsible for his own account safety. You should:
• Have a complicated password;
• Never share your account details;
• Connect yourself from a safe place;
• Never download unsafe files that might contain keyloggers.
Re: Account Hack !

Posted:
Mon Jul 20, 2015 12:26 pm
by Toguro75
All right, but why in the game(set,play) we had told me to wait 10 days? He(it) connects every day on the account, thus roughly I could never get back my account?
You can't banned her for 10 days ?
Re: Account Hack !

Posted:
Thu Jul 23, 2015 8:37 pm
by Viper
How did he got access to your account?
How do you know who he is?
Re: Account Hack !

Posted:
Sun Jul 26, 2015 1:55 pm
by Toguro75
Hello,
I know who is this person because I spoke to him(her) on a forum, but I do not know how she was able to have my password because I also use(get) it on my private e-mail and other things(tricks) for years and I ever had nothing.
The moderator in game(set,play) had told me to wait 10 days, but I cannot always use my e-mail (
[email protected] ) to get back my account. I hope I can have last chance
I am in a dead end.
Re: Account Hack !

Posted:
Mon Jul 27, 2015 5:08 am
by Viper
You sold this account.
Feel free to check our Term of Use:
E - Permanent ban.: Most serious sanction. Permanent bans are rare but definitive. This sanction is applied in case of multiple violations of the rules, or after multiple account interruption, as well as any of the following:
Examples:
Hacking;
Using any botting program;
Abuse of major in-game bugs;
Possession of any item(s) obtained with illegal methods;
Any client modification (libraries, executables, MPQ, etc.);
Revealing the identity of a Nostalrius Begins staff member;
Advertising for other private servers or gold selling websites;
Selling/Buying accounts, gold, items or any ingame services with real money;
Publishing a software, methods or articles on cheating which can be applied on the server.