complainant account

dear GM:
recently I am unable to login with my account,I would like to know if it is banned.I didn't use any illegal third party program.Please check!
server:PVP
Character name:Gladiatus
recently I am unable to login with my account,I would like to know if it is banned.I didn't use any illegal third party program.Please check!
server:PVP
Character name:Gladiatus