Need a gm. Tried in game many times

Concern my Druid manyhots has had two problems that havent been fixed. I've put in like 6 tickets and no response. I enjoy the realm and the effort you guys put in is good but like I said my Druid has two problems. I was forced to learn enchanting twice costing an extra 5 gold because it failed to actually learn it the 1st time. The second issue is that I used a talent point and the realm rerolled back and I have the talent put in missing a point in my tree and now I'm short a talent point. To make more sense of this I'll go into more depth. I put a point in feral Fire. It rerolled and I i still have feral fire but nissing the point. So at 40 I am 1 short of leader of the pact and I got enough at 41. Meaning when I get to 60 I'm going to have one less point than every other Druid. Didn't want to make post on forum but none of my in game gm requests are getting responded too. Thanks