Unable to Connect? Banned?

Unable to Connect? Banned?

by hasugo » Fri Oct 23, 2015 2:06 am

Hello. I tried to log in one day but it keeps going to "unable to connect" during the log in screen. I've tried googling some options (delete WTF + WDB folder or changing realmlist) and tried logging in again and it told me my account has been disabled? I'm not entirely sure how my account was banned. If anyone can help, would be fab.
hasugo
Private
Private
 

Re: Unable to Connect? Banned?

by tigru » Fri Oct 23, 2015 5:27 am

Greetings,

Please provide a character name on your account to start an investigation, also you an login to our website and check your account details to see if you have been banned.

Regards,
GM Team
User avatar
tigru
Game Master
Game Master
 

Re: Unable to Connect? Banned?

by hasugo » Sun Oct 25, 2015 6:15 am

tigru wrote:Greetings,

Please provide a character name on your account to start an investigation, also you an login to our website and check your account details to see if you have been banned.

Regards,
GM Team


Hello. I logged into the website but when I click into my account it just tells me to enjoy my stay (unless im on the wrong page). My character name is Bathsheeba.
hasugo
Private
Private
 

Re: Unable to Connect? Banned?

by kevsti » Mon Oct 26, 2015 2:29 am

Bump for my little cousin. HES LEGIT! Don't know why he got banned when we both don't even use addons to play.
kevsti
Tester
 

Re: Unable to Connect? Banned?

by hasugo » Thu Oct 29, 2015 3:14 am

le sigh
hasugo
Private
Private
 

Re: Unable to Connect? Banned?

by Anmercey » Thu Oct 29, 2015 4:58 am

hasugo wrote:
tigru wrote:Greetings,

Please provide a character name on your account to start an investigation, also you an login to our website and check your account details to see if you have been banned.

Regards,
GM Team


Hello. I logged into the website but when I click into my account it just tells me to enjoy my stay (unless im on the wrong page). My character name is Bathsheeba.


come from login with which you come into game
Anmercey
Sergeant
Sergeant
 

Re: Unable to Connect? Banned?

by hasugo » Fri Oct 30, 2015 6:24 am

Anmercey wrote:
hasugo wrote:
tigru wrote:Greetings,

Please provide a character name on your account to start an investigation, also you an login to our website and check your account details to see if you have been banned.

Regards,
GM Team


Hello. I logged into the website but when I click into my account it just tells me to enjoy my stay (unless im on the wrong page). My character name is Bathsheeba.


come from login with which you come into game

When I login to the game, it just goes to unable to connect. And when I try again, it says my account is closed.
hasugo
Private
Private
 

Re: Unable to Connect? Banned?

by tigru » Fri Oct 30, 2015 8:10 am

Greetings,

The account associated with character Bathsheeba has never been banned.
Please read the sticky threads for a solution.

Regards,
GM Team
User avatar
tigru
Game Master
Game Master
 


Return to Account issues