Can't sign into game, but can on website

Can't sign into game, but can on website

by Wizard of Boys » Wed Dec 23, 2015 10:35 pm

Character Name: Gettem
Server: Nostalrius PVP realm

I haven't played since early summer but after returning from a long absence I find myself unable to sign into my account. It says unable to connect even though I'm sure I've got the credentials right and my brother can sign into his account on my computer just fine. (i've tried on different computers / installs and it's my account that seems to be the issue)

I'm able to sign into the Nostalrius website and it says nothing of being banned (or any other unusual indicators) but I haven't even been playing for the last 8 or 9 months so I'm very surprised that even after changing my password I still can't log in.
Wizard of Boys
Tester
 

Re: Can't sign into game, but can on website

by Pottu » Thu Dec 24, 2015 12:38 am

Greetings,

this account is not banned. Make sure you are typing your account name and password correctly. You can also check the sticky threads in Support for more advice.

The GM team.
User avatar
Pottu
Game Master
Game Master
 


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