Account stolen and banned.

[corovoed]

Hello , sorry for my english , I'm Russian . This problem , in the summer I hacked my account . For a long time I could not recover the password because the account was active , and that not long ago I happened to recover the password . But as it turned out , my character has been banned . You can find out what , and whether to remove the ban , because at the time it was received , I was hacked ?
Name Typedemon, warlock alliance

[Mimma]

Account security is your responsibility. GM's will not reopen hacked accounts, so all you can do is create a new account - and this time keep account information for yourself and make a hard to guess account name and password.

[Nathrizyr]

Greetings,

Your account was permanently banned for a forbidden gold transaction on 9/12/15. Since this ban is more than one month old, it cannot be reviewed.

Regards, GM Team