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Forgotten Account

PostPosted: Mon Nov 30, 2015 2:58 pm
by lapsrnr
Hello,

My name is Michael, and I am writing you because I have an account that I forgot. The Account was created around the time when Nostalrius was released, and I simply cannot recall my account information. I know that you have a policy against giving out this kind of information, I am asking you to make an exception.

The e-mail used for the account I believe is [email protected]

There should be a human warrior named Laps and possibly a nightelf druid named Limitglove.

My arguments for making an exception to your rules are, that first of all, these characters are very low level. It was created around the time of release of the project, there were literally people camping the spawns of low level mobs. I never got around to leveling them. I think we can all agree that noone would buy a level 10ish character, and these names have stuck with me from other servers.

If assistance cannot be provided to retrieve my account information. I plea that you will release these names to me. The account in question you will see has not been logged in since back then.

I have no way to look up my information as my old computer got destroyed in a car crash. I am currently enjoying your server on my new account LapsRNR and already have a 39 druid.

The only thing that makes this important to me is the character names.

With Great Regards, Michael.

Re: Forgotten Account

PostPosted: Mon Nov 30, 2015 5:57 pm
by Glenzig
Unfortunately the staff does not restore accounts or free up names. I have yet to see them make an exception to this rule. Have you tried searching the email account for your activation email? Maybe in the spam folder.

Re: Forgotten Account

PostPosted: Mon Nov 30, 2015 6:00 pm
by Mimma
Have you checked your WTF folder for your account names? Also your activation mail contains the account name.

GM's does not give account information - for all the GM's know you could have bought the account. Not saying you have :-)

Edit: beaten by Glenzig ...

Re: Forgotten Account

PostPosted: Tue Dec 01, 2015 12:10 am
by Nathrizyr
Greetings,

Sadly, the two people that replied before you are correct: we never give out account information. This is for the security of the player-base, and no exceptions are ever made to our Terms of Use in the interest of equality among players.

Regards, GM Team

Re: Forgotten Account

PostPosted: Tue Dec 01, 2015 11:23 pm
by lapsrnr
I was able to remember/guess my account information !

1 lvl 6 and 3 lvl 1's xD

On a side note, how is it that I clearly state in my original post that I am already aware of the policy only to have people looking for forum points (or something?) tell me what I already know xD ?

I petition for closing this post as the issue has been resolved.


With Great Regards Michael.