Banned?

hey, today i was farming in western plaguelands where some ppl continously mined a ore vein. i wasn´t knowing this would lead to a straight ban, so i joined them. then after some ore a system message came in which said ppl would get banned for mining and herbalism when exploiting that and everyone stopped to mine it.
sure thing i could have thought about that earlier ._. but in fact i shortly after that tried that vein 2 more times to see its still bugged (each time no more than 6 ores which surely shows its not "normal" ) and then logged off due to the fact that farming thorium isnt possible as long as its not "unbugged"
when i now tried to log in again, i just saw my acc was closed
i would rly like to have my account back, since i spent severel days of playing ;(
regards
Char: Naraaz
PVP Nostalrius
sure thing i could have thought about that earlier ._. but in fact i shortly after that tried that vein 2 more times to see its still bugged (each time no more than 6 ores which surely shows its not "normal" ) and then logged off due to the fact that farming thorium isnt possible as long as its not "unbugged"
when i now tried to log in again, i just saw my acc was closed

i would rly like to have my account back, since i spent severel days of playing ;(
regards
Char: Naraaz
PVP Nostalrius