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Account Hacked

Posted:
Sat Jan 09, 2016 4:30 am
by Nazarpy
Hello, Today I try to enter my account but it say it was banned, I didn't use my account a moment in the day, I thing it might be that someone hack my account, I just want to know if I can get it back, I would change the password immediately, My Character was Nazsham. In case that it could never be restored I would understand and take more precautions with some addons

, Please if I can get it back would be so great. Thanks for the time.
Re: Account Hacked

Posted:
Sat Jan 09, 2016 10:46 am
by Mimma
Account security is your responsibility only, and therefore GM's does not recover hacked accounts.
If you decide to create a new account, be sure to keep both account name and password for yourself - and hard to guess. So don't use your forum name or ingame name as account name for example, this is a common reason here for accounts being hacked.
Re: Account Hacked

Posted:
Sat Jan 09, 2016 7:25 pm
by FarmerJoe
Mimma, why do you waste all your time here not being a GM.
What a life .. jeez
Re: Account Hacked

Posted:
Sun Jan 10, 2016 12:39 am
by Leythia
Greetings,
Your case is under review.
Best regards,
GM Team.
Re: Account Hacked

Posted:
Mon Jan 11, 2016 5:31 pm
by Nazarpy
Thank You so Much
Re: Account Hacked

Posted:
Mon Jan 11, 2016 5:54 pm
by Tinkertown
FarmerJoe wrote:Mimma, why do you waste all your time here not being a GM.
What a life .. jeez
You kidding? The comedy in here is at times amazing. He just posts more than usual but that is a miniscule time investment.
Re: Account Hacked

Posted:
Mon Jan 11, 2016 6:08 pm
by Alenon12
Tinkertown wrote:FarmerJoe wrote:Mimma, why do you waste all your time here not being a GM.
What a life .. jeez
You kidding? The comedy in here is at times amazing. He just posts more than usual but that is a miniscule time investment.
Also the admin can be busy at times. No harm in helping by posting if no gm has had a chance to respond
Re: Account Hacked

Posted:
Wed Jan 20, 2016 12:03 am
by Nazarpy
It would be so nice if I could get my account back T_T I miss my Shamy
Re: Account Hacked

Posted:
Wed Jan 20, 2016 4:44 pm
by Glenzig
FarmerJoe wrote:Mimma, why do you waste all your time here not being a GM.
What a life .. jeez
You have 17 total posts. 15 of them are in the support/account issues section.
Re: Account Hacked

Posted:
Wed Jan 20, 2016 6:30 pm
by Nathrizyr
Greetings,
Offense has been confirmed, and as such the sanction will not be lifted. Account security is the responsibility of the player and any actions done on an account, whether the owner or not, must be sanction appropriately. We invite you to make a new account, but please review your security practices before you do.
Regards, GM Team