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Account closed

PostPosted: Wed Jan 13, 2016 11:31 am
by eicres
Hi, Ive been disconnected from world of warcraft for one month or so, today has been my first attempt to enter again and the message shown is "Your account has been closed and is no longer available for use", I dont know what was the reason to close my account, but I wanted to start playing again, the name of my character is Histamino.
Thank you.

Re: Account closed

PostPosted: Wed Jan 13, 2016 3:50 pm
by Benevael
Greetings,

Your account is not banned. More than likely you tried to log in too many times with an incorrect password. There is an automatic temporary lockout that occurs in this situation, which can be from 15 minutes to somewhat longer depending on how many attempts were made.

Try to remember the correct password, or if you cannot, you can change it at https://en.nostalrius.org/login - do NOT log in on that page, just click the "Forgot your password?" link.

Regards, GM Team.