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Banned account

Posted:
Tue Jan 26, 2016 11:26 am
by Ciritkam
Greetings to all.
I've played since last summer, and today went to the site, and it turned out that the account is permanently banned.
Is there a way to recover your account? I didn't break the server rules, just haven't played in a game.
The name of the character: Ciritkam
The name of the server on which I played: Nostalrius Begins PvP
Thank you
Ciritkam
Re: Banned account

Posted:
Tue Jan 26, 2016 4:59 pm
by Leythia
Greetings,
The account associated with the character "Ciritkam" on Nostalrius PvP has never been banned.
You probably got an automatic IP ban due to several failed login attempts. This ban will lift on its own after some time.
If you can't remember your password, try to resett it.
Sometimes a password resett also removes the ban.
Best regards,
GM Team.
Re: Banned account

Posted:
Tue Jan 26, 2016 6:01 pm
by Ciritkam
Thanks for the reply.
I reset the password, but the account is not unlocked. How long should I wait? At least roughly...?
Thank you
Ciritkam
Re: Banned account

Posted:
Wed Jan 27, 2016 11:17 am
by Ciritkam
it scares me

Re: Banned account

Posted:
Fri Jan 29, 2016 7:30 pm
by Ciritkam
Leythia wrote:Greetings,
The account associated with the character "Ciritkam" on Nostalrius PvP has never been banned.
You probably got an automatic IP ban due to several failed login attempts. This ban will lift on its own after some time.
If you can't remember your password, try to resett it.
Sometimes a password resett also removes the ban.
Best regards,
GM Team.
you can know at least approximately when the account will be unlocked?
Re: Banned account

Posted:
Fri Jan 29, 2016 7:58 pm
by Leythia
Greetings,
Please send me your Account name via personal message.
Best regards,
GM Team.