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acct closed for no apparent reason

PostPosted: Fri Feb 12, 2016 7:55 pm
by bass2yaface
char name: ceephax / horde PvP

Dear admin/GMs,

My account has been closed just now for no apparent reason. I can't seem to find any explanation for the ban and I would like to contest it. It would be a shame to lose the account/character as I had been peacefully leveling and had accumulated about two days worth of played time. To lose that much progress due to a glitch in the system would be upsetting.

I think that this is a spurious ban.

Thank you for your consideration, respond when convenient

Re: acct closed for no apparent reason

PostPosted: Fri Feb 12, 2016 8:19 pm
by Alenon12
Don't post your acct name, rather a character name for them to look up

Re: acct closed for no apparent reason

PostPosted: Sat Feb 13, 2016 4:02 am
by Leythia
Greetings,

Your account has been banned for Gold Trafficking.

This means you either bought or sold gold for real money.

We've placed this ban under review. We'll get back to you in this Thread once it is done.
This can take some time, so please be patient.

If you wish to be honest and admit to buying/selling gold (if you did it), you'd save us the time for your review.

Best regards,
GM Team.

Re: acct closed for no apparent reason

PostPosted: Sat Feb 13, 2016 4:26 am
by bass2yaface
Thank you for your response.

Well, I did buy gold a while ago, but I had not realized that this was a bannable offense-- on the contrary, I was under the impression that it was part of your business structure. Please take a look at this deceptively legitimate-looking website. http://nostalrius.net

Seeing as they've got a nostalrius domain and graphic design, I thought, "OK, so this is how Nostalrius makes money." Now, upon closer inspection, I see the blurb at the bottom of the page about how they are in fact not officially affiliated with Nostalrius.

Basically, I was fooled. Since one can essentially buy gold on WoW retail (vis a vis game time tokens sold on the auction house), I thought that Nostalrius had a similar system in place.

Perhaps you will consider letting me back on my character? Now that I know that buying gold is not allowed on Nostalrius, I have no interest in doing it again. I just want to play, and I would really rather not retrace my steps leveling a warrior to 30 (a grueling task).

Thank you again

Re: acct closed for no apparent reason

PostPosted: Sat Feb 13, 2016 4:27 am
by bass2yaface
By the way, I want to emphasize that I would not have gone through with the purchase had I known that I could be banned for it. I went into this with good intentions.

Re: acct closed for no apparent reason

PostPosted: Sat Feb 13, 2016 9:18 am
by chunass
They don't make exceptions when a bannable offence is confirmed, not being aware of the terms of use won't save your account.

Re: acct closed for no apparent reason

PostPosted: Sat Feb 13, 2016 9:19 am
by Dreez
bass2yaface wrote:By the way, I want to emphasize that I would not have gone through with the purchase had I known that I could be banned for it. I went into this with good intentions.

that's why you are asked to explicitly agree to the terms of use upon account creation

https://en.nostalrius.org/terms-of-use

well at least you are honest

Re: acct closed for no apparent reason

PostPosted: Sat Feb 13, 2016 2:26 pm
by Alenon12
Wow, is a deceptive site though. For a new player if you just "browse" the tou and come a cross this site I can see a player thinking it's ok. Not an excuse of course but sorry to the OP

Re: acct closed for no apparent reason

PostPosted: Tue Feb 16, 2016 9:43 am
by Benevael
Greetings,

After review, this offence has been confirmed and the account will remain banned.
Please feel free to make a new account and follow the Terms of Use.

Regards, GM team.