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Account banned for no reason
Posted:
Sat Feb 13, 2016 4:18 pmby troutblock
Hi
My account has just been banned, and i have no idea why.
Character name: Itzcoatl on the pve server.
Can you give me an explanation?
Re: Account banned for no reason
Posted:
Sat Feb 13, 2016 4:21 pmby Leythia
Greetings,
The account associated with the character "Itzcoatl" has been banned by our chat protection.
This ban is under review.
Best regards,
GM Team.
Re: Account banned for no reason
Posted:
Sat Feb 13, 2016 4:29 pmby troutblock
Hi Leythia, thanks for the reply.
The problem actually began while on a level 1 alt in stormwind on the PvP server (I wanted to check Dire maul gear on atlas loot on the pvp server in preparation for release tomorrow). I don’t remember chatting with anyone though?
Re: Account banned for no reason
Posted:
Sat Feb 13, 2016 4:53 pmby Alenon12
The chat protection filter bans you if you say something in general or trade before level 15. It's a pain for newer players, but it combats gold seller spam. You'll get unbanned soon I'm sure. Just try not using public channels till you're a bit higher!
Re: Account banned for no reason
Posted:
Sun Feb 14, 2016 5:03 amby Leythia
Greetings,
Account unbanned.
Try to avoid using public chat channels below level 15 since this can result in false positives of our chat protection.
Best regards,
GM Team.