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So I made a new account and got banned?

Posted:
Tue Mar 15, 2016 6:07 pm
by tinderqt
I'm a little confused here...
So after my druid was closed for getting hacked, I decided to make a horde lock and start leveling it up to 60. Unfortunately, I tried logging in this morning after having a hand surgery yesterday and noticed the account was closed. I had not done anything wrong just leveled and am curious for why I given a ban.
Character Name: Mantrum
Nostalrius PVP
Thanks for reading.
Re: So I made a new account and got banned?

Posted:
Tue Mar 15, 2016 11:25 pm
by Dumptruçk
Please post the realm you are on also.
Re: So I made a new account and got banned?

Posted:
Tue Mar 15, 2016 11:39 pm
by thenuclearwalrus
Sounds like you didnt take the time to remove the malware that was keylogging your account information before making a new account, and since you didnt take the time to properly secure your computer and account, it was hacked and banned.
Re: So I made a new account and got banned?

Posted:
Wed Mar 16, 2016 1:00 am
by tinderqt
thenuclearwalrus wrote:Sounds like you didnt take the time to remove the malware that was keylogging your account information before making a new account, and since you didnt take the time to properly secure your computer and account, it was hacked and banned.
My new account was fine, not hacked at all... The previous account was hacked and closed for being compromised so I made a new log in and started leveling.
It was the PvP realm.
Re: So I made a new account and got banned?

Posted:
Wed Mar 16, 2016 7:08 am
by Benevael
Greetings,
Your account was banned for gold trafficking. This means buying, selling, or transferring illegally obtained gold. If you'd like to appeal this, then please provide details of any recent gold transactions that may have triggered the ban.
if you did in fact buy gold, then don't bother - it just wastes our time. We appreciate when a player admits to it rather than launching an appeal.
Regards, GM Team.
Re: So I made a new account and got banned?

Posted:
Fri Mar 18, 2016 6:54 am
by tinderqt
I didn't buy gold on that account i just leveled it and my professions, the account didn't have that much gold on it. I quested to like lvl 20 or 21 then logged out the next day, i was banned when i tried logging in.
Re: So I made a new account and got banned?

Posted:
Sun Mar 20, 2016 1:23 am
by Benevael
We have placed the ban under review, and will get back to you with a final decision in this thread.
Re: So I made a new account and got banned?

Posted:
Tue Mar 29, 2016 7:26 am
by Benevael
Greetings,
After our investigation, we have confirmed the offence. Your account will remain permanently banned.
Feel free to create a new account and continue your journey on Nostalrius Begins, but follow the rules this time.
Regards, GM Team.