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Ban appeal

PostPosted: Wed Mar 16, 2016 2:07 pm
by skunkypickle
Hi, just got on today and found that my account has been banned. Read the forums and attempted to log into the main website to see if there was any reason, as I don't break any of the rules, and was unable to log into the site to see if a reason was given. Repeatedly told I had bad credentials, so I tried to reset my password, got the email, reset it, and I still can't log into the main site to see what reason there is. Also I don't do anything shady at all on my account so I truly have no idea why I would get banned. I'd hate to lose all my progress, perhaps I was hacked? I'd be so bummed to have to quit.

Character name: Lepew
Server: PVP

Re: Ban appeal

PostPosted: Fri Mar 18, 2016 1:28 am
by Benevael
Greetings,

The account associated with Lepew on the PvP server has been banned for gold trafficking. If you would like to appeal this ban, please provide information about any recent transactions that might have triggered this ban.

Of course if you actually did buy gold, don't bother as it will be a waste of time.

Regards, GM Team.

Re: Ban appeal

PostPosted: Fri Mar 18, 2016 12:51 pm
by skunkypickle
Oh good, I'm actually relieved because I DID NOT and WILL NOT ever buy gold, it goes against my gaming style and the reason for playing this kind of server. I was making gold recently to buy my bloodvine set and had actually purchased the chestpiece for 161g right before I logged off last. However I had aquired all my gold by using the auction house, getting two pristine black diamonds from UBRS, and farming bosses I could solo in Maraudon over and over. So over the past 10 days I made like 300+ gold but I don't think that's an insane amount compared to some people. Anyways I'm guessing it had to do with the last bit of gold I farmed from Mara and then purchasing the chestpiece. I assure I did not buy any gold. Thanks!

Re: Ban appeal

PostPosted: Sun Mar 20, 2016 1:39 am
by Benevael
Thank you for this information.

This an is under review and we will get back to you in this thread.

Regards, GM Team.

Re: Ban appeal

PostPosted: Mon Mar 21, 2016 3:15 pm
by skunkypickle
Great, can't wait to play again.

Re: Ban appeal

PostPosted: Wed Mar 23, 2016 3:47 pm
by skunkypickle
Any progress in my review? I'd love to be able to get back on.

Re: Ban appeal

PostPosted: Mon Mar 28, 2016 1:56 pm
by skunkypickle
Got my account back, thank you so much.

Re: Ban appeal

PostPosted: Tue Mar 29, 2016 7:27 am
by Benevael
Greetings,

After our investigation, we have determined that the ban was invalid. Your account has been unbanned and is available for play once again.

Apologies for the inconvenience!

Regards, GM Team.