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Account Hacked by Gold Farmers, Then Banned

PostPosted: Thu Mar 17, 2016 12:22 am
by mantor4
Yanneen on PVP Server.

I was informed by several guildies and friends my account was being used to sell people gold. I logged on to change my password, but before I could do so, I found myself banned. I have several friends and guildmates who can testify to seeing me online as not a bot, as well as screenshots of my account sending spam whispers.

Any way I can get this ban reversed or is it lost permanently?

Re: Account Hacked by Gold Farmers, Then Banned

PostPosted: Mon Mar 21, 2016 4:53 am
by Benevael
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account Hacked by Gold Farmers, Then Banned

PostPosted: Fri Mar 25, 2016 7:08 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team