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About the problem of frozen accounts

Posted:
Thu Mar 17, 2016 8:34 pm
by yaya133zhu
Suddenly prompted my game account is frozen, but I do not know where there is a violation, I love this game, it has been two weeks in a row in the game, and my ID:Osdkteamo
Re: About the problem of frozen accounts

Posted:
Fri Mar 18, 2016 2:09 am
by yaya133zhu
ID:Osdkteamo
Re: About the problem of frozen accounts

Posted:
Fri Mar 18, 2016 2:11 am
by Uzephi
remove account and just give a character and realm. giving account is half of the equation on hacking your account.
Re: About the problem of frozen accounts

Posted:
Fri Mar 18, 2016 2:46 am
by yaya133zhu
In the game I've been leveling. Yesterday, before the discovery of the account was closed in leveling.
Re: About the problem of frozen accounts

Posted:
Fri Mar 18, 2016 3:22 am
by g155295598
Character name:raincindy
Character career:level 60 PRIEST
Don't know the reason why to freeze
Didn't violate any rule.
may be that I'm disturbing other people to do the job, but that wasn't my intent
Please administrator to solve the problem
Thank you!
Re: About the problem of frozen accounts

Posted:
Fri Mar 18, 2016 6:39 am
by Mimma
As Uzephi said: Remove the account name!
Also: use the correct forum (Account Issues) if you want to get GM's attention.
I have a good idea that you were hacked; you don't seem to care alot about account security when you post half the information needed to log into your account on a public forum.
Re: About the problem of frozen accounts

Posted:
Fri Mar 18, 2016 11:33 pm
by yaya133zhu
Who can help me to contact GM.
Re: About the problem of frozen accounts

Posted:
Sat Mar 19, 2016 12:58 am
by Robotron
A lot of gold buyers and sellers were banned. Over 3,000, in fact, which accounts for about a quarter of the server's wealth.
Re: About the problem of frozen accounts

Posted:
Sun Mar 20, 2016 1:36 am
by Benevael
Greetings,
Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.
If you did in fact buy gold, it saves us all time if you mention that instead.
Regards, GM Team.
Re: About the problem of frozen accounts

Posted:
Mon Mar 21, 2016 4:32 pm
by yaya133zhu
I really don't know what causes it, in the game I destroyed the game environment behavior will report those ads sell gold I will not hesitate to report, the only chance that someone with my character did what bad thing. Now, I only hope that GM can thaw my character, I hope I continue this role, this role is only 41, I managed to enter into such a let me full of memories of the server. Please give me a chance to continue.