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account banned?

PostPosted: Sat Mar 19, 2016 12:13 am
by alfking2
Hello GM:
PVP ID: Anzai was closed yesterday and i want to know why?

thanks.

Re: account banned?

PostPosted: Mon Mar 21, 2016 6:55 am
by Benevael
Greetings,

Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.

If you did in fact buy gold, it saves us all time if you mention that instead.

Regards, GM Team.

Re: account banned?

PostPosted: Mon Mar 21, 2016 9:16 am
by alfking2
Benevael wrote:Greetings,

Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.

If you did in fact buy gold, it saves us all time if you mention that instead.

Regards, GM Team.

thanks GM I'd like to apeal this ban.

First i'm one of the leaders in Twilight who in charge of all the guild materials and BOEs. So i have lots of trades with peope in guild.

Second it's my responsiblily to loot all the gold dropped in raid, so if any1 loot things they don't belong, they'll return to me.All the gold i got will buy flask of titans for the tanks.

Third my guild members always donate materials like arcane crystal and black lotus in preparation for TAQ.

The only thing may cause this ban i think is i gave several bags to my new alt and 1 guild member donated 3 black lotus.
thanks for ur time and plz double check my ID .Thank u!

Re: account banned?

PostPosted: Tue Mar 22, 2016 11:44 am
by Benevael
Thank you for this information. We have placed the ban under review.

Re: account banned?

PostPosted: Thu Mar 31, 2016 4:25 am
by Benevael
Greetings,

After our investigation, we have determined that the ban was invalid. Your account has been unbanned and is available for play once again.

Apologies for the inconvenience!

Regards, GM Team.