Account banned for no reason?

Account banned for no reason?

by jasport » Sat Mar 19, 2016 11:21 am

So today when i tried to log onto my wow account after a while of wow brake, it says account banned. The account is not banned in the homepage, everything seems good there but when i try to log into my account on wow it says " the account is closed" please game master have a look into this

my account char name is Tvorozhok
jasport
Tester
 

Re: Account banned for no reason?

by Benevael » Tue Mar 22, 2016 3:34 am

Greetings,

Try changing your password and/or country lock setting. You can do this by requesting a password reset at https://en.nostalrius.org/password. It will send you an E-mail, and when you click on the link in the E-mail, you will need to update your password and select a new country lock setting.

If the country lock is not working for you, then set it to 'No Country Lock' and make sure the password you choose is complex.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
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