Can't Log in - Please help

[rpointblade]

Help me, I can't log in, it just coming authentication and then disconnected from server. I haven't been banned as far as i know because I haven't done anything illegal. I changed the password because I saw a system message in game friday, but I've logged in again after that with no problem.

[rpointblade]

I can log in now but only without vpn, but without vpn the game runs very slow. However I have an other account that works with vpn on the same computer... any ideas?

[Benevael]

Greetings,

The VPN may be slowing down the game response. What may be causing the login issues is the new country lock capability.

Try changing your country lock setting. You can do this by requesting a password reset at https://en.nostalrius.org/password. It will send you an E-mail, and when you click on the link in the E-mail, you will need to update your password and select a new country lock setting.

If the country lock doesn't make sense for you, then set it to 'No Country Lock' and make sure the password you choose is complex.

Regards, GM Team.
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