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My account is permanently banned

PostPosted: Sat Mar 19, 2016 3:02 pm
by Revyftw
Hello again

I say again because this is my third post about my issue. I'm uncertain if it's been left behind by the mods or what the problem is, but I posted about being banned for no reason last night but my post still isn't up.

When I logged in yesterday, it said I was permanently banned. I have not done anything wrong what so ever so it must be a hacker. I would really appreciate if you could investigate and unban me as soon as possible!

Thank you so much and thanks for hosting such a great server! Hopefully I'll be on it again soon.

Characters: Addo, 60 NE Hunter - Nostalrius PvP. The only alt I have is "Skägg", lvl 2 Paladin.

Thanks,
Adam

Re: My account is permanently banned

PostPosted: Sat Mar 19, 2016 9:16 pm
by Revyftw
bump

Re: My account is permanently banned

PostPosted: Sun Mar 20, 2016 1:54 pm
by Revyftw
bump

Re: My account is permanently banned

PostPosted: Tue Mar 22, 2016 8:23 am
by Benevael
Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: My account is permanently banned

PostPosted: Fri Mar 25, 2016 7:25 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team