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Account Banned

PostPosted: Mon Mar 21, 2016 3:20 pm
by xgxsyzx520
hi gm:
my account was banned, I want to know why?
Please help me, thank you
character name:rankbaby
serve:PVP

Re: Account Banned

PostPosted: Mon Mar 21, 2016 7:05 pm
by Mencius
Remove your account name for security. They only need your character name and server.

Re: Account Banned

PostPosted: Tue Mar 22, 2016 3:35 pm
by xgxsyzx520
Could Gm to check it , thxs!
At the game , i post the question to GM, answer is: banned for gold traffict!
But in my memory, i came to LV60 only about 10days, then i go to raid for 1CD.
Only have two big deals, one for bloodvine shoes/trousers/cloths, i sold it to one warlock for 400G, then i ues this gold for the book of dragon(The outline of the Dragon) sorry forget the name~, i bought at 365G, i want to sell it at the price of 400G!
all my deal is ues gold and i don;t sell gold for anyone, pls help to check my ID pls!

Re: Account Banned

PostPosted: Wed Mar 23, 2016 11:51 am
by xgxsyzx520
Two days past, can any GM to slove my problem?

Re: Account Banned

PostPosted: Thu Mar 24, 2016 12:28 pm
by Cabotage
Your account has been banned for gold trafficking and is now under review. We will get back to you here with the outcome.

Re: Account Banned

PostPosted: Sun Mar 27, 2016 6:34 am
by xgxsyzx520
I am waiting for the result , thank you!

Re: Account Banned

PostPosted: Fri Apr 01, 2016 7:26 am
by Benevael
Greetings,

The account was banned due to being compromised as part of the recent gold hack wave. Please reset your password and post in this thread when that is done.

Regards, GM Team.

Re: Account Banned

PostPosted: Fri Apr 01, 2016 1:43 pm
by xgxsyzx520
Is that means i can reset the password ,then the account will be back?

Re: Account Banned

PostPosted: Fri Apr 01, 2016 1:51 pm
by xgxsyzx520
really really thanks the GM team , i will do it right now, thank you again!

Re: Account Banned

PostPosted: Fri Apr 01, 2016 1:55 pm
by xgxsyzx520
Dear GM:
i have reset my password, pls help to unlock my account , thank you very much!