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Post ban "Unable to connect"

PostPosted: Wed Mar 23, 2016 3:31 am
by Phoom
Realm: Nostalrius PvP
Character: Phoom

"Unable to connect" is the new problem.

Recently I was too low a level to chat in public channels. This led to a server ban. My ban has recently been lifted and now when i connect i constantly get " unable to connect". I was able to connect before the ban and i cannot seem to find the problem on my own.

Please help with your awesome GM powers.

Thank You,
Phoom

Re: Post ban "Unable to connect"

PostPosted: Sun Mar 27, 2016 11:10 am
by Benevael
Greetings,

That error message happens when you type in the wrong password. If you've forgotten your password, you can reset it at https://en.nostalrius.org/password.

Regards, GM Team.

Re: Post ban "Unable to connect"

PostPosted: Mon Apr 04, 2016 6:31 pm
by Phoom
Thank you GM.

My new problem is that I am likely banned again. This time for using the wrong password too many times. I changed my password using your posted method and wrote it down this time.

Please help,
Phoom

Re: Post ban "Unable to connect"

PostPosted: Tue Apr 05, 2016 3:10 am
by Benevael
Greetings,

Lol Phoom. Now, your account was banned by our chat spam system. Please try to minimize the use of public chat channels on characters below level 15, and avoid the use of addons that put messages into chat.

This ban is under review, and we will get back to you with a resolution in this thread.

Regards, GM Team.

Re: Post ban "Unable to connect"

PostPosted: Tue Apr 05, 2016 3:20 am
by Ithlien
Greetings,

The account has been unbanned. Please feel free to log back in.

Sincerely,
GM Team