Trying to Reset IP lock and Password

Trying to reset my password and IP block on my account. It is saying that the email has been sent; however, I have not received the verification email. I have checked ALL of my email folders. If a GM could please help I would greatly appreciate it.
Thank you!
Character: Dubber
Server Nostalrius PvP
Thank you!
Character: Dubber
Server Nostalrius PvP