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Account Banned

PostPosted: Thu Mar 31, 2016 6:53 am
by Leeph
I havn't played for over a month or two, and when I finally logged on my account was banned.

I didn't do anything wrong and I would like to appeal it

Character Name: Leeph
Server: Nostalrius Begins PvP

Re: Account Banned

PostPosted: Thu Mar 31, 2016 7:04 pm
by Mencius
They need your character name and server. (Note: Do NOT list your account name for security.)

Re: Account Banned

PostPosted: Fri Apr 01, 2016 1:28 am
by Leeph
Character Name: Leeph
Server: Nostalrius Begins PvP

Re: Account Banned

PostPosted: Sat Apr 02, 2016 1:45 am
by Leeph
bump

Re: Account Banned

PostPosted: Mon Apr 04, 2016 11:02 am
by Benevael
Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete.

Regards, GM Team.

Re: Account Banned

PostPosted: Mon Apr 04, 2016 8:34 pm
by Leeph
I have changed my password/locked by country setting

Re: Account Banned

PostPosted: Tue Apr 05, 2016 4:02 am
by Benevael
Thank you for this, noted. We will get back to you in this thread when the status on your account changes.

Re: Account Banned

PostPosted: Sat Apr 09, 2016 1:44 am
by Leeph
I guess now I will be "forever-banned"
:oops:

Re: Account Banned

PostPosted: Sat Apr 09, 2016 9:05 am
by ccclai
Leeph wrote:I guess now I will be "forever-banned"
:oops:


sad

Re: Account Banned

PostPosted: Wed Dec 14, 2016 2:44 am
by Leeph
Benevael wrote:Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete.

Regards, GM Team.


Is there any way to get my account back for Elysium?

As the reason my account was banned was not my own actions