Account inactive a few months, returned and banned

Account inactive a few months, returned and banned

by novistda » Sat Apr 02, 2016 12:45 am

i moved places recently and let my account become inactive. When i returned to play again i found that it was banned permanently. If you could review my case and let this account become active again that would be fantastic!


Character: Novistda
Realm: PvE
novistda
Tester
 

Re: Account inactive a few months, returned and banned

by Benevael » Mon Apr 04, 2016 10:59 am

Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 

Re: Account inactive a few months, returned and banned

by novistda » Mon Apr 04, 2016 10:18 pm

I went ahead and changed the PW on this account! I look forward to hearing from you guys again!
novistda
Tester
 

Re: Account inactive a few months, returned and banned

by Benevael » Tue Apr 05, 2016 4:18 am

Thank you for this, noted. We will get back to you in this thread when the status on your account changes.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 


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