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Account inactive a few months, returned and banned
Posted:
Sat Apr 02, 2016 12:45 amby novistda
i moved places recently and let my account become inactive. When i returned to play again i found that it was banned permanently. If you could review my case and let this account become active again that would be fantastic!
Character: Novistda
Realm: PvE
Re: Account inactive a few months, returned and banned
Posted:
Mon Apr 04, 2016 10:59 amby Benevael
Greetings,
This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.
We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.
Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete.
Regards, GM Team.
Re: Account inactive a few months, returned and banned
Posted:
Mon Apr 04, 2016 10:18 pmby novistda
I went ahead and changed the PW on this account! I look forward to hearing from you guys again!
Re: Account inactive a few months, returned and banned
Posted:
Tue Apr 05, 2016 4:18 amby Benevael
Thank you for this, noted. We will get back to you in this thread when the status on your account changes.