Account banned?

Account banned?

by ryany1 » Sat Apr 02, 2016 6:00 am

Hello Nostalrius team,

My account has been banned for some reason, I haven't logged in for over a week.
What is the reason for the ban?
Could I have been hacked?

Thanks for your time.

Server; Nostalrius begins PVP
Character ; Wotsup
ryany1
Tester
 

Re: Account banned?

by Benevael » Mon Apr 04, 2016 11:16 am

Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 

Re: Account banned?

by ryany1 » Mon Apr 04, 2016 10:42 pm

Hi Benevael,
Thank you for your response.
I have reset my password and locked the IP to my country.
I will await further instructions,
Cheers.
ryany1
Tester
 

Re: Account banned?

by Benevael » Tue Apr 05, 2016 4:32 am

Thank you for this, noted. We will get back to you in this thread when the status on your account changes.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 


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