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Account has been closed (Maybe Solved?)

PostPosted: Mon Apr 04, 2016 4:41 pm
by raekonx
Hello GM's
EDIT: My brothers account is fine again, it just didnt work when we tryed logging into his after having tryed my account on his PC. - Mine still does not work, i've tryed changing the password but the site keeps telling me "Bad Credentials".
EDIT2: For no obvious reason i've been able to log back in. But i've done a ton of password changes so im wondering if these will come into play later? For now, mark it solved.

I am writing on behalf of my brother and myself.
Both our accounts have been closed with the following text "This World of Warcraft account has been closed and is no longer available for use." - Either of us have any clue what could have caused the problem.

Earlier today, i tried logging in, and it kept saying "Unable to connect" after the authorisation. But now the text have changed to "closed".

When i request a password reset on your website, i get a link on mail, but the link does not seem to bring me to the correct page (i get directed to the frontpage) - Also, on the nostalrius homepage when i click on "Account", the only text is "Hello NAME, Enjoy your stay on Nostalrius!".

Both characters are on the PvP server:
Oneoneseven (Hunter)
Evislord (Rogue)


Regards
Evislord

Re: Account has been closed (Maybe Solved?)

PostPosted: Tue Apr 05, 2016 2:43 am
by Benevael
Greetings,

The problem looks to be solved. Open a new topic in the Account Issues forum if you continue to have issues.

Regards, GM Team.