E-mail issue
Posted:
Mon Apr 04, 2016 7:31 pmby Shadrol
Realm: Nostalrius PvE
Character: Shandril
I lost access to my mail address and I wish to change to another e-mail adress if this could be done.
Greetings Shadrol
Re: E-mail issue
Posted:
Tue Apr 05, 2016 3:31 amby Benevael
Greetings,
We do not currently have a solution for an inaccessible E-mail address. We do not modify the E-mail address (or any other account information) for accounts.
If the E-mail is missing entirely from the account, or the format is invalid, then we are working on a solution for that, and the ETA for that it should be available in about 2 weeks.
Note that this will only be available for E-mails that have a clearly invalid form (it is NOT a general E-mail change capability.) If your E-mail is in fact in a valid format, then there is likely nothing we can do to help.
Regards, GM team.