"Taking a proactive approach to bringing people together, helping them make friends, and involving them with the community is paramount -- in 2016 you cannot simply let people do that by themselves -- for too long games have made this unnecessary and, in a sense, we need to help de-program them and re-reveal the magic and fun that comes from teamwork and shared experiences."
Say what you will about the man and his career, but he still sees it right overall. Blizzard lost their way on this. I'm happy there are still several developers out there that see it how it is for the old school MMO players. Here's hoping we get our servers back one way or another very soon!