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Account hacked. Can not change my own password?

PostPosted: Wed Mar 30, 2016 12:09 am
by Velorynn
It seems my account was hacked overnight.

My bank is usually filled to the brim, with only a handful of slots remaining. 2 bags are empty (one was only gemstones) .I'm also missing several of my trinkets from my inventory and ~40g on the character.

My druid lost her entire healer set and the ~90g in her wallet.

While I'm unsure you'll reimburse anything, I would like to know how I can change my password, before I find all my characters stripped.

Re: Account hacked. Can not change my own password?

PostPosted: Wed Mar 30, 2016 6:13 pm
by Robotron
You get like 2,000-3,000g for free on this server each time you create a character, so no harm done.

Re: Account hacked. Can not change my own password?

PostPosted: Wed Mar 30, 2016 9:01 pm
by Velorynn
Apologies! it seems I posted in the wrong section, I'm on the regular PvP server. /sigh

I have also figured out how to reset my password, though confused why this is not also an option under "Account". A button there with reset or change password would help a lot.

Other than that, close this thread.
Again, my sincere apologies for the mispost, seems I was a bit too panicky as I lost my items.

Re: Account hacked. Can not change my own password?

PostPosted: Mon Apr 04, 2016 3:53 am
by Ithlien
Greetings,

Post is off-topic. Locked.

Sincerely,
GM Team